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Customer Services 

Data & Privacy Policy -

We take your data & privacy seriously and only use your personal information to administer your account and to provide the products and services you have requested from us.  We adhere EU data protection laws (the General Data Protection Regulation (GDPR) 2018. When an individual no longer wants their data processed, the data will be deleted.


We do not automatically collect personal data about you. We do not collect information about you from other sources, such as private organisations or bodies, or public records. We do not share any personal data with any 3rd part organisation, except for the purposes of processing your order as detailed above, or if required to do so by law. We don’t store personally identifiable information such as credit card details. We use information gathered from cookies to help us improve your experience of the site. For example, they help identify and resolve errors, or to determine relevant related products to show you when you are browsing but only if you choose to accept cookies. We are committed to protecting your privacy and the security of your personal information is important to us. We adhere to industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Protecting your privacy online is an evolving area, and accordingly we are constantly evolving the site to meet these demands.  Any changes to our privacy policy in the future will be posted to the website.

Terms and Conditions

We, want you to be totally satisfied and we are committed to providing an excellent service. If you have ordered a products or service through our website  which you are not entirely satisfied then we will our utmost to help.


These conditions shall apply to all retail sales transactions between Us and any person, firm or company ("the Purchaser") placing an order with Us for supply of any goods ("the Goods"). We, by accepting any order for Goods from the Purchaser agrees to sell and the Purchaser agrees to purchase such Goods at the price stated on our website and on the sole basis of the terms and conditions stated herein.




All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site or purchase from us.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ENH disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ENH does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ENH does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.


Limitation of Liability

ENH shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ENH has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors

In the event that a ENH product is mistakenly listed at an incorrect price, ENH reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ENH reserves the right to refuse or cancel any such orders whether or not the order has been confirmed. If you have already been charged for the purchase and your order is cancelled, ENH shall reimburse the card used or Paypal account in the amount of the incorrect price.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ENH without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Law and Territory

These Terms and Conditions and your use of our website are governed by Scottish law and you agree to submit to the non-exclusive jurisdiction of the Scottish court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the UK under Scottish law.



You agree to indemnify, defend, and hold harmless ENH, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


All content, logos and images on this website are owned or licensed to Eco Nature Holidays, & must not be used for any other purpose without expressed written permission of the owner.

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